FAQs

Is it necessary to book entrance tickets?

No, it is not necessary to book tickets.
You can obtain your tickets from our ticket box upon entry or you can buy them online from our website.

*Update Dec 2020_Covid-19 restrictions apply. You can buy your tickets from this website prior to arrival.

How does entry work?

Entry is paid from your car.
You may then proceed to drive up to the picnic and car park areas.

 

Are the Fairy Tale displays free to operate?

Yes, simply push a button and watch them come to life.

 

How long does it take to see everything?

We recommend spending 2-3 hours. However, if you’re on a tight
schedule then allow 90 minutes.

 

Can I bring my dog?

Yes, you are welcome to bring your dog so long as you keep it on a leash at all times. Dogs may not enter the Playground area or food service areas. Guide dogs accepted. No cat’s allowed, sorry.

 

Are there any fees or restrictions for filming?

Cameras, phones and video recording devices: no restrictions, as long as they are for private not commercial use and you stay on the footpaths and not step beyond any fences. In the interests of your enjoyment of the Park and for safety reasons, Drones are strictly forbidden.

 

What should I wear?

Comfortable footwear. Hats and sunscreen on warmer days.

 

Is there food available?

If you are coming on a weekend, public or school holiday, yes. During regular weekdays, best to bring your own.

Kiosk for Ice Creams, coffee & souvenirs open every day during Vic. school holidays, public holidays and weekends (closed Xmas Day).

*Update Dec 2020_Covid-19 restrictions apply. No BBQ’s allowed. You can still bring a picnic.

Is it suitable for a pram or wheelchair?

The paths are fully paved with no steps for easy access. Prams are able to navigate to all parts of the park. You will need to bring your own muscle power though! With wheelchairs, although some people do manage to get around the park with the help of friends we don’t recommend it. We are on a hill which can get steep towards the top areas. The paved car park area, picnic grounds, playground and all the facilities are on a similar level to each other and are a lot easier to navigate in a wheelchair.

 

Do you hire prams or wheelchairs?

Unfortunately we don’t have the facilities on offer. Be sure to bring along your own.

 

Are there discount prices for Special Needs group bookings?

Yes, we offer discount prices for pre-booked outings from Special Needs organisations or groups. You can find more information here.

Email us for more information

 

Are there any extra costs for parking?

Parking is free for all vehicles including buses.